The Channel Spammer
Email, then chat, then text, whichever might get a response in the next minute. You want to know your message has landed. Your team monitors every platform, and information ends up scattered across all of them.
Save your quiz results, ask your team what they see, and build a Traction Shift.
Five habits to watch
What a Channel Spammer tends to do, and what it costs the people around you.
You send the same message by email, chat, and text
Your team feels: They check every app all day so nothing slips
If there is no reply fast, you try another channel
Your team feels: They feel chased and stop doing deep work
You make decisions in whatever app you happen to be in
Your team feels: Nobody can find what was agreed, or where
You text people about work that is not urgent
Your team feels: Their personal phone becomes a work channel
You ping to ask whether they saw your other message
Your team feels: Two interruptions for the price of one
How it shows up
- Sends the same message on every app
- Switches channels when a reply is slow
- Makes decisions wherever the chat happens to be
When you shift, your team gets
- ✓ One place to look
- ✓ Time to finish before replying
- ✓ One record of what was decided